Product - Delivery Management

DELIVERY

Effortless Delivery Management

Enhance your deliveries with a provider agnostic platform that simplifies last-mile logistics, automation, and dispatch for reliable delivery.

Choosing the Perfect Delivery Provider

Delivery Solutions transforms the challenge of selecting the right provider for each order into a streamlined process with our Provider Selection Rules, automating real-time decisions to enhance efficiency and customer satisfaction. Embark on our tour to see how we can revolutionize your delivery strategy.

Same-Day Delivery

Same-day orchestration for seamless customer experiences

Empower your retail strategy with our same-day and next-day delivery solutions, seamlessly integrating into your omnichannel approach to exceed modern consumer expectations. Enhance loyalty and drive efficiency across all channels, from online to in-store.

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Shipping

One integration, flexible shipping options

With our centralized integration platform, retailers can efficiently manage and optimize shipping processes. Through direct connections with shipping carriers and third-party multi-carrier engines, your enterprise gets the competitive edge.

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Routing & Scheduling

Manage your in-house fleet and unify your dispatch operations

Boost deliverability without substantial costs or lengthy implementations. Our Vehicle Routing and Scheduling includes advanced features like customizable parameters and rules for drivers and vehicles.

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Gateway to Unified Commerce

Connect effortlessly with last-mile Delivery Solutions Providers (DSPs), which offer unparalleled coverage, including white-glove, threshold delivery, big & bulky, grocery, autonomous delivery, and more.

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Features

One Platform, World-Class Capabilities

Intelligent Orchestration

Design a unique dispatch strategy using conditions-based rulesets for batching, provider selection, and scheduling. Attributes can be based on DSP coverage, price, speed, and more.

Flexible Order Batching

Provide more control to dispatch, DSP selection, and phases of order processing with batching. Orders in a batch can be processed automatically, and sorted by a range of attributes.

Pickup Locations

Pickup locations are configurable for DSPs, depending on your business and operations. Locations can be set at storefronts, warehouses, or DCs.

Custom Coverage

Retailers can set a specific coverage radius and customize delivery eligibility using polygons, zip codes, and even black-list specific zones from coverage.

Delivery Assurance

Confirm coverage eligibility before submitting an order. Retail staff can check and confirm delivery options for orders placed in-store vs. online.

Analytics & Insights

Pre-configured reports help manage business out-of-the-box. Continually improving models referencing historical data on deliveries provide insight to ETA/ETD throughout the platform, and are exportable to BI tools or Excel.

Jay Rodriguez

Director of Omnichannel Operations

Elizabeth Goodbread

Director Of Digital Commerce & Innovation

Matthew Vorcheimer

VP of Product Management

Chad Petersen

SVP of eCommerce